If you are having difficulty logging into our
website, it could be for one of the following reasons:
1) Invalid Username or Password:
To access the CTSU Registered Member Website a username and password are required.
The CTSU registration process is administered through the NCI CTEP Identity and
Access Management (CTEP-IAM).
You must be able to access the CTEP-IAM "Members
Area" in order to access the CTSU website. To verify you have a valid CTEP-IAM
account, please visit the
CTEP-IAM website and click on "Members Area" on the left menu.
If you have forgotten your CTSU password you
can request a new temporary password on-line by accessing the CTEP-IAM website below:
Request temporary password
If you want to change your password, you can do it on-line by accessing the CTEP-IAM
If you want to become a CTSU member and learn more about the CTSU: please check
our public access website at: http://www.ctsu.org.
2) You may need to enable "cookies" on your
If you are not sure how to do this, please contact your computer / IT help staff,
or the CTSU via e-mail at CTSUwebmaster@westat.com
The CTSU Members' website employs the use of
"session cookies" which retain information only during the session, about areas
visited within the site, or for the purpose of completing a particular online transaction,
without any capacity to track users over time and across different websites.
We do NOT use "Persistent" Web Cookies. A persistent web cookie is a web
cookie that can track "the activities of users over time and across different web
Following is some additional information regarding
What Are Cookies, And Why Do Websites Use Them?
A cookie is a small data file created on the user's computer by a web browser in
response to an instruction transmitted via a web page. On subsequent visits, this
data file is sent back to a computer in the same domain as the one which created
it. The protocols on which the web is based do not easily permit a web server to
differentiate one user from another in real-time. Cookies are used to "work around"
this limitation and are widely employed on the web for many perfectly legitimate
purposes, such as:
- Storing individual user preferences. A cookie used by a news website for this
purpose might contain settings specifying that the user wants to see national news
and local news for Texas but not international news.
- Gathering statistics on site usage. While a Webmaster can glean this information
from server access logs, cookies can make the task easier.
- Maintaining a "shopping cart" at online stores. Cookies used for this purpose
might contain a number identifying the product and the quantity of items the user
- "Remembering" userIDs and passwords so that they do not need to be entered on
web to provide an enhanced user interface, with features such as a search set history,
Salient Features of Cookies
- Cookies provide only the data stored within themselves; they do not read and transmit
the contents of other data files from the user's hard drive.
- Cookies cannot delete or damage user files.
- Cookies cannot normally be retrieved except by a server within the same domain
as the one which created them.
- When a web page is loaded, the server which houses the page can set a cookie on
the user's browser. In addition, however, any graphics on a page which are pulled
from other web servers permits those servers to set their own cookies as well.